Privacy Policy

Tsunxtee Privacy Policy

Last Updated: June 18, 2025

At Tsunxtee, we are deeply committed to protecting your privacy and being fully transparent about how we collect, use, and safeguard your personal information. This Privacy Policy outlines precisely how Tsunxtee (operated by GOLAM MOWLA LLC) handles your information when you visit, browse, or make a purchase from our website, https://tsunxtee.com.

1. Information We Collect

When you interact with our website, we collect two primary types of data to enhance your shopping experience and manage our operations:

A. Device Information (Automatically Collected) This data is gathered automatically as you browse our site and helps us understand how our website is used. It includes:

  • Web browser type and version
  • IP address
  • Time zone
  • Cookies and tracking pixels (for details, please see Section 4)
  • Pages visited and time spent on site
  • Referring website or search term that led you to us

B. Order Information (Voluntarily Provided) This information is collected during the checkout process or when you create an account, and is essential for fulfilling your orders. It includes:

  • Full name
  • Billing and shipping address
  • Payment details (e.g., credit card numbers, securely processed via our trusted payment gateway; we do not directly store full payment card numbers on our servers)
  • Email address
  • Phone number

2. How We Use Your Information

We use the information we collect for various legitimate business purposes, always aiming to improve your experience and ensure secure operations:

  • To Fulfill and Ship Your Orders: Processing your purchases, managing inventory, and arranging delivery of products.
  • To Process Payments Securely: Ensuring smooth and secure financial transactions.
  • To Communicate Order Status and Updates: Sending order confirmations, shipping notifications, and addressing any inquiries related to your purchase.
  • To Detect and Prevent Fraud or Unauthorized Activity: Protecting both our business and our customers from fraudulent transactions.
  • To Provide Targeted Advertising or Marketing: Where legally permitted and with your consent (if required), to present you with relevant product recommendations and and promotions.
  • To Improve Our Website and Customer Experience: Analyzing website usage to enhance site functionality, design, and overall service quality.

3. Sharing Your Information

We share your personal data only when necessary to operate our business efficiently and provide you with services. We share with trusted service providers and platforms who adhere to strict data protection standards:

  • Woocommerce: Our e-commerce platform that powers our online store. You can review their privacy practices here: Woocommerce Privacy Policy
  • Google Analytics: Used to understand how our customers use the site, helping us improve. You can review their privacy practices here: Google Privacy Policy
  • Marketing and Advertising Partners: Such as Facebook, Google Ads, etc., to help us reach potential customers and show relevant ads.
  • We may also disclose your information to comply with legal obligations, such as responding to subpoenas, lawful government requests, or protecting our rights and property.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your Browse experience, analyze site traffic, and deliver personalized content and advertisements.

  • Purpose of Cookies:
    • To maintain your session (e.g., keep you logged in, remember items in your cart).
    • To analyze site traffic and user behavior (e.g., which pages are most popular).
    • To offer personalized content and relevant ads.
  • Your Consent: By continuing to use our site, you agree to the use of cookies.
  • Your Control: You have the ability to manage your cookie preferences. You may opt out of certain cookies or manage preferences via your browser settings. Many browsers allow you to block or delete cookies. Please refer to your browser’s help menu for instructions.
  • 🔗 Learn more about cookies: For a more detailed understanding of what cookies are and how we use them, please visit our dedicated Cookie Policy Page.

5. Behavioral Advertising

We may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This is often based on your Browse activity and purchase history.

You can opt out of targeted advertising through the following links:

6. Do Not Track Signals

Please note that some internet browsers offer a “Do Not Track” (DNT) feature that signals to websites that you do not want your online activities tracked. Our website currently does not change its data collection and usage practices in response to DNT signals. We recommend using the opt-out mechanisms provided in Section 5 or managing your cookie settings directly for privacy control.

7. Your Rights (EU/EEA Residents)

If you are a resident of the European Union (EU) or European Economic Area (EEA), you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR):

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete personal data.
  • Right to Erasure (“Right to be Forgotten”): Request the deletion of your personal data under certain conditions.
  • Right to Object to Processing: Object to our processing of your personal data under certain conditions.
  • Right to Restriction of Processing: Request that we restrict the processing of your personal data under certain conditions.
  • Right to Data Portability: Request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided in Section 10 (“Contact Us”). We will process your requests in accordance with GDPR and other applicable data protection laws.

8. Data Retention

We retain your Order Information for our records for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for transactional, accounting, and legal compliance purposes (e.g., 7 years for tax records). We will also retain it unless and until you explicitly request its deletion. You may contact us at any time to inquire about, update, access, or request the deletion of your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational and technological advancements. The “Last Updated” date at the top of this policy will always indicate the latest version. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, requests regarding your personal data, or complaints about our privacy practices, please do not hesitate to contact our dedicated team:

  • Tsunxtee
  • Operated by GOLAM MOWLA LLC
  • 📍 Operating Address: 7230 S Christiana Ave Chicago, IL 60629 United States
  • 📨 Email: [email protected] (We aim to respond to all email inquiries within 24 business hours.)
  • ☎️ Phone: +1 (919) 666-2111
  • Hours of Operation: Monday – Saturday: 9:00 AM – 5:00 PM PST (Pacific Standard Time) – Los Angeles

Additional Policies

For more information about our services, terms, and responsibilities, we encourage you to also review: